FAQ

1) Do you only offer outdoor photography session ? Any indoor studio options ?
Ans : We can arrange outdoor / on-location photography sessions, we also have a store front studio in Burlingame with different backdrop systems up to 12 feet wide. We can accommodate up to 12-15 people.

2) We like the wall canvas collage , but I cannot visualize the final result, can you help ?
Ans : Certainly ! We have simulation software here and we can arrange your images to different wall collage configurations, so that you know what they are going to look like before placing order .

3) Is there a travel fee for outdoor on-location or at client’s home ?
Ans : Session fee / travel fee will apply to all outdoor / on location sessions, depends on distance.

4) After the photoshoot, when can we see the photos ?
Ans : If schedule is not too tight, the photos from the in-studio photoshoot will be available to view right after the session. For any on location shoots, clients can view the photos at our studio within 7 days.

5) We want to do family / children photoshoot outdoor , do you have locations you can recommend ?
Ans : Sure, there are so many beautiful locations in the bay area we can recommend our clients.

6) We don’t want to go outdoor, can you come to our house ?
Ans : Of course, we frequently travel to client’s home to photograph their portrait. We can also advice what wall portrait size is suitable for your rooms.

7) Are you a full time photographer ? or only doing it part time ?
Ans : I am a full time photographer, I have been photographing in the bay area for more than 11 years.

8) Can we schedule time to visit your studio to discuss about our upcoming photo session ?
Ans : Please feel free to arrange with me, I am happy to show you all the wall portrait samples here and answer all of your questions.

9) Do you do individual portrait ?
Ans : Yes, we do. We do personal branding portrait / headshots for corporate, social media / linkedIn. Some packages also include makeup and hair styling service.

10) Can we include our pets in the family / children photo session ?
Ans : Of course, I love pets, please feel free to bring them.

11) Can we view photos online instead of coming to your studio ?

Ans : We conduct all photo viewing appointments at our studio in Burlingame. Very occasionally, we provide the online option for out of town customers. However we do not host images online.

12) We have some digital files photographed by someone else, can you make wall canvas / wall portrait for customers ?

Ans : Yes, we can. We can help retouch customers’ images and create wall canvas / wall portrait for customers.

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